Last Updated: July 2026
Welcome to 11 Collectibles. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.
If you do not agree with these Terms, please do not access or use our website.
11 Collectibles reserves the right to modify, update, or replace these Terms of Service at any time without prior notice.
By continuing to use our website following any changes, you accept the updated Terms.
By placing an order, you confirm that:
We specialize in collectible trading card games and related products, including but not limited to:
Due to the collectible nature of these products, availability and market prices may change without notice.
All products are subject to availability.
Adding an item to your cart does not reserve inventory.
We reserve the right to:
If an item becomes unavailable after purchase, a full refund will be issued for the unavailable item.
While we strive for accuracy, pricing mistakes may occasionally occur.
If a product is listed with an incorrect price due to typographical errors, system issues, or supplier mistakes, 11 Collectibles reserves the right to cancel the order and issue a full refund before shipment.
Receiving an order confirmation email does not constitute acceptance of your order.
Orders are considered accepted only after they have been processed and prepared for shipment.
We reserve the right to refuse or cancel any order at our sole discretion.
Estimated release dates are provided by manufacturers and distributors and may change without notice.
Release delays do not constitute grounds for cancellation or compensation beyond a refund where applicable.
Orders containing pre-order items will normally ship once all items become available unless separate shipping has been arranged.
Certain products may be allocated by manufacturers or distributors.
If allocation occurs, customers may receive fewer products than originally ordered.
Any unavailable quantity will be refunded using the original payment method.
11 Collectibles is not responsible for allocations imposed by manufacturers or distributors.
All sealed products are sold exactly as received from authorized distributors.
We cannot guarantee:
Factory-related issues should be addressed directly with the manufacturer.
Due to constantly changing market values, all sales of:
are final unless received incorrectly or damaged during shipping.
We accept approved payment methods displayed during checkout.
Orders may be cancelled if:
Shipping times are estimates only.
Delivery delays caused by:
are outside the control of 11 Collectibles.
We are not liable for delays after an order has been shipped.
Ownership and responsibility for products transfer to the customer once the order has been accepted by the shipping carrier.
Customers are responsible for providing a correct shipping address.
Orders returned due to incorrect addresses may require additional shipping charges.
All website content including but not limited to:
is the property of 11 Collectibles unless otherwise stated.
Unauthorized copying, reproduction, or commercial use is prohibited.
You agree not to:
Violation of these Terms may result in cancellation of orders and permanent account suspension.
To the maximum extent permitted by law, 11 Collectibles shall not be liable for:
Our maximum liability shall not exceed the purchase price paid for the affected product.
These Terms of Service shall be governed by the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes shall be resolved within the courts of Ontario, Canada.
11 Collectibles reserves the right to update these Terms at any time.
The latest version will always be available on our website.
Email: support@elevencollectibles.com
Website: https://www.elevencollectibles.com
Trading card products and collectibles may experience rapid market price changes.
11 Collectibles does not offer refunds, returns, or price adjustments based on changes in market value after an order has been placed.
